Hello,

The update that fixes this issue was approved by Apple today and is now available on the app store. Please go ahead and update the app to the latest version (3.01).

Thanks again for your patience. Happy holidays!

Kind regards,

Enrique
Photo Transfer App

Hello,

The update that fixes this issue was approved by Apple today and is now available on the app store. Please go ahead and update the app to the latest version (3.01). I'm sorry it took sooo long to have the update released, at the end we really don't know why Apple hold the review for so long but we are happy that the update is finally available.

Many thanks again for your patience. I wish you happy holidays.

Kind regards,

Enrique
Photo Transfer App

Hello everyone,

Finally! the update that fixes this issue was approved by Apple today and is now available on the app store. Please go ahead and update the app to the latest version (3.01). I'm sorry it took sooo long to have the update released, at the end we really don't know why Apple hold the review for so long but we are happy that the update is finally available.

Many thanks again for your patience. I wish you all very happy holidays.

Kind regards,

Enrique
Photo Transfer App

Hello everyone,

Finally! the update that fixes this issue was approved by Apple today and is now available on the app store. Please go ahead and update the app to the latest version (3.01). I'm sorry it took sooo long to have the update out, at the end we really don't know why Apple hold the review for so long but we are happy that the update is now available.

Many thanks again for your patience. I wish you all very happy holidays.

Kind regards,

Enrique
Photo Transfer App

There is a new update for 'Photo Transfer App' on the app store that solves this issue. Please update to the latest version (3.01) to fix this issue.

Thanks for your patience. Happy holidays!

Kind regards,

Enrique
Photo Transfer App

There is a new update for 'Photo Transfer App' on the app store that solves this issue. Please update to the latest version (3.01) to fix this issue.

Thanks for your patience. Happy holidays!

Kind regards,

Enrique
Photo Transfer App

There is a new update for 'Photo Transfer App' on the app store that solves this issue. Please update to the latest version (3.01) to fix this issue.

Thanks for your patience. Happy holidays!

Kind regards,

Enrique
Photo Transfer App

Unfortunately, Apple has not yet approved our update. This is the longest we've waited for an update and we really don't know what's going on with Apple taking so long to review our update. We will post something here as soon as we get this update approved. Sorry again and thanks for your patience.

Kind regards,

Enrique
Photo Transfer App

Glad to hear you solved the issue. Please let us know if you have any other question or comment as you continue using the app.

Kind regards,

Enrique
Photo Transfer App

Hi Paul,
What brand/model of wifi router do you have? Some wifi routers like the Apple Airport Extreme or some models of the Cisco Valet router can create 2 networks: A main network and a guest network. The guest network prevents all communication between devices which may cause the issue that you are experimenting. So if you have one of these routers just make sure that you are using the main network and not a guest network.

I hope this helps. If you continue having issues please send us some info about your router to our support email and we'll do some research to try to help you out: support [at] phototransferapp [dot] com.

Kind regards,

Enrique
Photo Transfer App