Can't transfer videos from iPhone to ipad

13 years ago • updated 13 years ago • 2

I just got this app and was eager to try it to transfer videos from my iPhone 4 camera roll to my iPad. It went OK until after the attempted transfer when it said there was an error because the video I was trying to transfer was not compatible with my iPad, which makes no sense. Any thoughts? I have OS5.

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13 years ago

Dear gckung,

Thank you for posting your question here.

Are you using an iPhone 4S and an iPad 1? We have created an update and we are currently waiting for Apple to approve our update. The developer of the app is investigating this bug with iPhone 4s and videos and the update should be out published soon!

We appreciate your patience :)

Warm Regards,

Amber
Photo Transfer App

13 years ago

Hello,

The update that fixes this issue was approved by Apple today and is now available on the app store. Please go ahead and update the app to the latest version (3.01).

Thanks again for your patience. Happy holidays!

Kind regards,

Enrique
Photo Transfer App

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