Thanks for contacting us. I'm sorry you are having issues with the app.
The issue with iPhone 4S videos is that they are in 1080p resolution and currently the iPad 1 cannot handle videos on that resolution. Our app transfers the videos in full resolution and when they are received by the iPad 1 they are rejected by the photos app.
We are working on reducing the resolution of the videos before the transfer takes place when the receiving device can't handle 1080p videos. We are waiting for apple to approve our update.
I'm sorry about this issue. Thanks for your patience. I will let you know when we publish this update.
Questions
Thanks for contacting us. I'm sorry you are having issues with the app.
The issue with iPhone 4S videos is that they are in 1080p resolution and currently the iPad 1 cannot handle videos on that resolution. Our app transfers the videos in full resolution and when they are received by the iPad 1 they are rejected by the photos app.
We are working on reducing the resolution of the videos before the transfer takes place when the receiving device can't handle 1080p videos. We are waiting for apple to approve our update.
I'm sorry about this issue. Thanks for your patience. I will let you know when we publish this update.
Kind regards,
Amber
Photo Transfer App
www.PhotoTransferApp.com
Thanks for your patience. Happy holidays!
Kind regards,
Enrique
Photo Transfer App