Hello Gary,
Thanks for posting your question here. Did you touch the 'copy' button on the 'Photos' app after you selected the photos that you want to transfer?

Here is the step by step instructions on our website under the 'Select photos to transfer' link:

http://www.phototransferapp.com/IpadH...

I hope this helps. Let us know if you continue having problems. We'll be happy to help.

Kind regards,

The Photo Transfer App team

Hi Joe,
Thanks for posting your finding here. I assume that your problem is solved now with the solution your describe correct? Please let us know if you have any other question or comment.

Regards,
The Photo Transfer App team

Hello Mike,
Thanks for posting your question here. We are aware of this problem happening with Linux computers only. For some reason the file selection works different on Linux than on Mac and Windows.

We are using flash player to be able to select multiple files at once and looks like the implementation of the file selection interface behaves differently on Linux :( We implemented a solution but still need a few days to publish an update that solves this problem.

In the meantime if you are comfortable using the linux terminal you can batch rename your files using a simple command. Do a backup of your files first (just in case) and then you can execute this command on the folder were you have your pictures:

for f in *.JPG; do mv "${f}" "${f/.JPG/.jpg}"; done;

This command will rename all .JPG files to .jpg

I hope this helps you. Let us know if the command above was useful. We will publish an update that fixes this problem soon.

Kind regards,

The Photo Transfer App team

Hello,
Thanks for your question. Currently it is not possible for us to read the RAW version of the photo. Unfortunately the current version of the iPad SDK only allows developers to read the JPG version of the photo :(

The good news is that on the new iPhone SDK (4.0) we can read different representations of the photos which gives us hope that we will be able to do the same when the SDK 4.0 for iPad comes out. Apple mentioned on the last key note that will release the iPad SDK 4.0 at the end of the summer so hopefully we will only need to wait a few more weeks until they release it.

I will post something here as soon as we find if the new SDK will have a fix for this.

Let us know if you have any other question or comment.

Kind regards,
The Photo Transfer App team

Hello,
Thanks for posting your question. We currently do not support transferring photos from non-Apple devices. We may add an 'Android' version in the future but for now you can only transfer photos from an iPhone or from any computer connected to the same wifi network.

One option would be to first transfer your photos from your phone to your computer (if you know a way to do this) and then use Photo Transfer App to transfer those photos to your iPad.

Let us know if you have any other question.

Kind regards,

The Photo Transfer App team

Hi Dorothy,
Send us an email to support [at] phototransferapp [dot] com with some details of the connecting problem that you are having and we'll be glad to help you out.

Regards,
The Photo Transfer App team

Hello Fernando,

Thanks for posting your question. Unfortunately renaming albums or placing photos in a different albums in the 'Photos' app is currently not possible. We would really love to be able to fix this, even for our own use. However, with the current version of the iPhone/iPad SDK is not possible.

'Almighty' Apple does not provide an way for developers to rename or create new albums :( We are limited with the access that Apple gives developers to the iPhone/iPad photos and it is currently very restricted. We will explore the iPad SDK 4.0 as soon as is out and we hope the new SDK will allow us to work with albums.

In the meantime we are exploring the possibility of creating a new iPad app that will be able to transfer photos the same way as Photo Transfer currently does but we are going to keep the photos inside of the app so you can create albums and organize your pictures. We would still need some weeks for this but if Apple does not provide this functionality soon we may just create it on our own.

I hope this is an understandable answer. I'm sorry I didn't have better news. Hopefully Apple will give some more freedom to developers soon.

Kind regards,

The Photo Transfer App team

Hello Hector,
Thanks for posting your question here. We are aware of the problem with the thumbnails on iPhone 4 and we are working to fix it on the next update of the app. Looks like the problem is happening because the thumbnails have a larger dimension on iPhone 4 that in the previous versions and we didn't account for that change on our software. Sorry about that :(

I will post something here as soon as the next update of the app goes live hopefully at the end of next week or early the week after.

Thanks for your patience! Let us know if you have other questions or comments.

Kind regards,

The Photo Transfer App team

Thanks for posting your question. Unfortunately creating new albums/folders or placing photos in a different albums in the 'Photos' app is currently not possible. We would love to be able to fix this, even for our own use. However, with the current version of the iPhone/iPad SDK this is not possible.

For now all photos transferred are saved to the 'Saved photos' album. Apple does not provide any programming interface to save photos to a new album or even to create one. We are limited with the access that Apple gives developers to the iPhone/iPad photos and it is currently very restricted :( We will explore iPhone OS 4.0 for iPad (coming at the end of the summer) to see if there is a way to create albums in the new OS version.

I hope this is an understandable answer. Sorry we don't have better news, hopefully Apple will let developers create new albums soon.

Best regards,

The 'Photo Transfer App' team

Hello,
Thanks for posting your problem here. We are aware of this issue and have been trying to find the answer to this problem for the last few days. It looks like it may not be necessarily related to our application however.

It seems that somehow the data of the photos outside the 'camera roll' is not stored correctly on some devices. You can try for example to send a photo from outside the 'Camera roll' by email and the photo will not be sent correctly either - the photo also arrives as an empty file! Which means that the native 'Mail' app is also having trouble reading these photos :(

Some of our users who reported this issue earlier mentioned that deleting the 'iTunes photo cache' or 'iPod photo cache' folder located inside of the folder where the photos are stored in the computer and then synching again solved this issue. Doing this will force iTunes to recreate the cache which looks like it solves the problem with our app and the Mail app as well.

We hope this answer is useful. Please post here if you were able to solve this issue by deleting the 'photo cache' and synching your device again.

Kind regards,
The Photo Transfer App team