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Under review

Upgraded but is not recognised

lucia 4 years ago updated by Juan Luis 4 years ago 1

Have done the upgrade on my IPhone & paid but when doing the transfer to PC, PC says I am still running the free version. I have refreshed purchases in the settings on the IPhone app but it is still not working 

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Under review

Why did I have to purchase this app... again?

Catchyusername 4 years ago updated by Andrew Chee 4 years ago 4

I purchased this app several years ago. I recently updated the app, and now the app informs me I’m using the free version, and made me pay a second time to have the functionality I already bought. What’s going on?

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Under review

I just purchased the upgrade which said I could use it on all my devices, but that’s not working with my new android device

amethyst shin 5 years ago updated by Juan Luis 5 years ago 1

I purchased upgrae using in-app purchase function on appstore, but it doesn't activate on my new device. 

It actually is the reason why I purchased it, to transfer photos to the multiple devices.

How can I restore the purchase info on the new device?

If I can't use the activated account on the new phone, I'm afraid that I'll have to get it refunded.


Please check it and give me some solution.


Thankyou.

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Videos míos y fotos

Herberth Rivera 5 years ago updated 5 years ago 1
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Under review

Photo Tranfer

Sam S 6 years ago updated by Juan Luis 6 years ago 1

If I previously transferred photos on medium quality (fee version), now that I purchased the full version do I need to delete my previous file to download the full resolution ?

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Under review

Hello, my photo library was deleted after installing the app.

Moon 6 years ago updated by Juan Luis 6 years ago 1

Am I missing something?

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Under review

Can I delete the transfer app and still keep my photos on my phone?

lrb139921 6 years ago updated by Juan Luis 6 years ago 1

I have successfully transferred all my photos to my new phone. If I delete the transfer app, will all my photos be deleted as well? 

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Ho do I move a file from google DRIVE to my iPad?

j castano 7 years ago 0
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Under review

I CAN Only Transfer 5 pictures at a Time with m'y iPhone 6s. Van Transfer mire witz iPhone SE . How to résolve problème? Thanks

Sabine 8 years ago updated by Juan Luis 8 years ago 1

Howard CAN i Transfer mire than 5 pics a-t-il a Time? 


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Create an ad-hoc network using a Mac computer

Enrique Rodriguez 14 years ago 0
Sometimes when connecting through a normal wifi connection fails a solution is to create an ad-hoc (direct) network between your computer and your device.

Please follow the steps described on this link (by Apple) to create an ad-hoc network using your Apple computer:

http://docs.info.apple.com/article.html?path=Mac/10.5/en/8339.html

After you create the ad-hoc network on your computer go to your iPhone or iPad and using the 'Settings' app join the ad-hoc wifi network that you just created.

After joining the ad-hoc network on your device open 'Photo Transfer App' and you should get a new address that you can use from your computer's web browser to start transferring photos.

Hope this helps!