Your comments
Hi,
It is a home network (Linksys), and the iPad, Mac & router were all in the same room, close to one another. I did get my video transferred using the browser window. It does not appear that the app is timing out - it quits within seconds (probably about 5) after the video transfer is initiated.
I would also like to report that the instructions on the browser page refer to downloading the file to my PC (not my Mac) - even though I indicated the destination was a Mac when I initiated the transfer on the iPad app.
It is a home network (Linksys), and the iPad, Mac & router were all in the same room, close to one another. I did get my video transferred using the browser window. It does not appear that the app is timing out - it quits within seconds (probably about 5) after the video transfer is initiated.
I would also like to report that the instructions on the browser page refer to downloading the file to my PC (not my Mac) - even though I indicated the destination was a Mac when I initiated the transfer on the iPad app.
I was using the Mac app as well as the iPad app. I followed your instructions and had the same problem. 
The above screen shot was taken on the Mac, after the iPad app quit. I was trying to upload 1 video at the time, and it was only 2:46 long.
The above screen shot was taken on the Mac, after the iPad app quit. I was trying to upload 1 video at the time, and it was only 2:46 long.
Customer support service by UserEcho
Thanks,
Lorraine