Your comments
Hi Enrique,
I'm always using your app, BTW. I use the iPhone a lot for photos.
Not sure if this actually solved the issue or not, but I was able to upload two different photos to my iPhone. However, when I tried uploading the photo I originally intended to upload, the app crashed again. I finally had to email the photo to myself to get it on my phone.
I'm wondering if it might have something to do with the file name being long (29 characters without the .jpg extension) or perhaps the use of "" marks and/or the © in the name?
Thanks again,
Robi
I'm always using your app, BTW. I use the iPhone a lot for photos.
Not sure if this actually solved the issue or not, but I was able to upload two different photos to my iPhone. However, when I tried uploading the photo I originally intended to upload, the app crashed again. I finally had to email the photo to myself to get it on my phone.
I'm wondering if it might have something to do with the file name being long (29 characters without the .jpg extension) or perhaps the use of "" marks and/or the © in the name?
Thanks again,
Robi
Hi Amber,
Thanks for the quick reply. Yes it's the latest version of the app.
I did all the things suggested, to the point of actually deleting the app and then reinstalling. It's flawless going one way: transferring out from the iPhone, but crashes importing to to iPhone -- even using the desktop version of the app.
Thanks again.
Robi
Thanks for the quick reply. Yes it's the latest version of the app.
I did all the things suggested, to the point of actually deleting the app and then reinstalling. It's flawless going one way: transferring out from the iPhone, but crashes importing to to iPhone -- even using the desktop version of the app.
Thanks again.
Robi
Customer support service by UserEcho
The file name is: "Robi" © Signature white on black.jpg
Thanks again and regards,
Robi