Also, I read something from someone on this forum having the same issues. They said something about having to reset the DNS on the computer to accept the app's host, or something. I have no idea exactly what they were talking about, but I tried tweaking my wireless settings, out of desperation. All I ended up doing was screwing up my internet settings. I won't be trying that again! But it gives you an idea of just how far I've gone trying to get this app to work!

Thank you for such a quick response. However, the suggestions you made did absolutely nothing for my problem. To be clear, the problem I'm having is with the Mac app; the apps for my iPhone and iPad work like a dream! The phone is discovered on the app, but when I click on it, a spinning wheel icon shows up with "Loading Albums" alert. The Send to Mac page on my phone only shows me a web address, and when I furtively click on the phone icon in the Mac app, the "web interface" button blinks. It's as if the app is giving me no choice but to go through the internet. The reviews on this app in the Mac App Store are stellar, and I'd like to give this five stars. But I'll never be able to rate it at all until the program runs like it should. Please review and advise. Thanks.