Hi Amber,

Thanks for your reply.

I have the latest app across all devices. The videos vary in length/size for a few MB to some which are larger, around 600 MB. Both devices are running the app (well the computer and the iPad as I'm trying to transfer from the computer to the iPad) and both are on the same wifi network. I have tried closing and relaunching the app in various different ways. There is no error message - the computer shows the transfer progress and just as it looks like the transfer is complete, the app on the iPad just shuts, no error message. The computer app then says transfer complete, waiting for device.

The computer app allows me to choose a video/videos and the transfer progress is shown. The app on the iPad (and iPhone) just closes when the transfer appears to be complete.

Hi Enrique,

The video format is an MP4 taken with a GoPro HD Camera. There are no spaces in the file names.

Not sure if it is related to the file type or size but it happens with all videos. Tested it with photos and it seems to work ok.

Any thoughts?

James