Same problem. Tried to transfer photos from Imac (OS10.6.8) to Ipad mini. Followed instructions with great care. Upload extremely slow but eventually got message "Photos Loaded". Photos nowhere to be found. Looked on this Community site. Confirmed I had done everything right, but noted the suggestion that I take a picture on the Ipad, so did this and tried again. I watched the spinning wheel (at least a progress bar would reassure one something is happening) for 21 minutes while 4 3.4mb JPEGs supposedly uploaded. At last got the "Photos Loaded" message again. They are again nowhere to be found so clearly have NOT been uploaded. What else can I do except delete the App as useless and ask for a refund? PeterF