Thanks. I've sent the log.

Thanks again. I've generated a crash log.

Can someone please let me know which support email address I should send it to?

I appreciate this feedback.

I understand multitasking (and how to close apps) in iOS well. In all of my tests, Photo Transfer was the only app running.

I agree with your observation that Apple only allows upgrading to the most recent version of iOS. I don't believe it will be possible for me to upgrade to only iOS 5.1, and I'm not willing to update to iOS 6 just to get this one application working.

As for low storage space, I'm using a 32GB iPhone 4 with 18GB still available.

I can only surmise that changes were made to v4.3 that changed the way it accesses photo albums. I wish I could rollback the application, because I am no longer able to use it. If the update notes had at least stated that it broke support for iOS 5.0.1, I could have opted not to update.

Thanks for responding to my post, Amber.

Photo Transfer was working well with iOS 5.0.1 until the most recent update.

I have tried uninstalling/reinstalling the app and launching the Apple default Photos app before launching Photo Transfer. Unfortunately, the same problem occurs.

Here's what happens consistently:

1. I launch Photo Transfer on my iPhone
2. I select "Send Photos & Videos"
3. I select "Windows Computer" (though this error happens for all three options)
4. I press the "Start Here" arrow button
5. I select "Select Photos & Videos"
6. I select "Camera Roll"
7. I select "Last 100 photos"
8. I see "Loading" for a second and the app crashes

If I instead use your Adobe Air desktop app:

1. I launch Photo Transfer
2. I launch the desktop Adobe Air Photo Transfer app
3. I select my device name (my iPhone 4) using the desktop app
4. The iOS Photo Transfer app crashes

In all instances, Photo Transfer crashes when trying to browse the photos in an album. There are no error messages. The app just closes.

This is unfortunate, because the app was working perfectly until the latest update. I was starting to enjoy the convenience of the desktop app (which also worked well before the update).

Can your team review the changelog for v4.3 and see what updates may have affected album browsing in older iOS versions? You've said above that iOS 5.0.1 is supported, and I'd like to avoid upgrading to iOS 6 to address the bug.