Hi Enrique, do you have any news for me?

Hi Enrique,

Is there any progress in troubleshooting of the issue?

Thanks you,
Andriy

Hi Enrique,

Thank you for your response. Please let me know if you need any additional information from me that may help you.

Best regards,
Andriy

Here is an additional screenshot (please look on red arrows):

Hi Enrique,

Thank you for your reply! Here are answers to your questions:

1) Yes, I'm always backing up photos to the same location. I didn't change the application settings since the very first backup. Moreover, all photos which are already backed up are marked in your application. See screenshot (there only one new photo):

2) It happens for all albums :(

FYI, I've installed your app on PC with Windows 7 x64.

Thank you in advance,
Andriy

Hello Amber,

I like your app, but it doesn't work as described.

I have 1000+ photos and a few videos in my iPhone Photo Stream folder. Let's assume, I do a backup of the Photo Stream folder to my Windows 7 PC first time. After that, if I ask your windows application to do backup of this folder again, it again will download photos and videos which already exist on my PC and marked as backed up.

So, even if I have no new photos I still need to wait until the application downloads old photos :(

Please assist,

Thank you,
Andriy