So this app is pretty much useless for me. Is this error likely to be fixed or will you give me a refund so I can use the money on an app that actually works?
Thanks.

Hi Amber,

Thanks for your reply. No, unfortunately that doesn't work. My Macbook shows both devices (iPad or iPhone) but gives the error message when i attempt connection to either. I've tried your suggestion about 15 times but nothing has changed.
Any more ideas?
Thanks,

Ryan