This totally solved the problem and the instructions provided were explained in a very easy-to-follow series of steps. Thank you so much!
The only thing I would add is that this extra step is time-consuming and frustrating. It tends to make one think that simply connecting to the PC would be much easier and faster. I transferred the same photos to a different computer and it worked fine. Unfortunately, this is not the computer which I need to use for my pictures and videos.
The only thing I would add is that this extra step is time-consuming and frustrating. It tends to make one think that simply connecting to the PC would be much easier and faster. I transferred the same photos to a different computer and it worked fine. Unfortunately, this is not the computer which I need to use for my pictures and videos.