i had this problem too, i done endless searching for 1 month and i finally found an answer "go to app store and download an app called "Wifi photo transfer" it uses your web broswer on computer/laptop and requires no extra software. It shows all of your photo folders on your idevice, and you can download 100 at a time (but sometimes it keeps downloading the same zip file as before) P.S please send this reply to all other websites with the same problem