Had the same issue and this worked for me...the folder for Windows 7 is:
C:\Users\yourname\AppData\Adobe\AIR\ELS\com.erclab.air.phototransferapp
Don't need to uninstall photo transfer...just delete this folder and restart the program.
Customer support service by UserEcho
Had the same issue and this worked for me...the folder for Windows 7 is:
C:\Users\yourname\AppData\Adobe\AIR\ELS\com.erclab.air.phototransferapp
Don't need to uninstall photo transfer...just delete this folder and restart the program.