Amazing simplicity is Phototransfer - am I treating it right?

13 years ago • updated 13 years ago • 2

Phototransfer is brilliant! However I have two issues:
1. My ipad2 save photographs from my PC to both the Alum Title and to Camera Roll. How come?
(2) How can I delete an album please?
Thanks! Norman

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13 years ago

Dear Norman,

Thanks for contacting us. We really appreciate your humbling comments about our app, we are glad you are enjoying it!

With the update of the new version of iOS5 Apple decided to handle albums by duplicating all photos created in albums and sending it to the Camera Roll. We wish that it was handled differently, but unfortunately there isn't anything we can do as it has to do with Apple.

If you want to delete an album from your iPad just go to the photos app and then tap on the "edit" icon. From there you should be able to tap a red (-) beside the album name to delete it. Note: you can't delete the camera roll.

Please let me know if I can assist you further. Thanks!

Warm Regards,

Amber
Photo Transfer App
www.PhotoTransferApp

13 years ago

Thank you Amber - great answer!
I think it a bit unfair that iPad loads photographs onto Camera Role as well as having a Photo Album. Why twice? All it achieves is the use of more iCloud memory and then they send you a message saying you have to buy more memory!!!!

Regards deleting an Album - your answer was spot on - thanks!

Keep Smiling!

Norman Gill

Customer support service by UserEcho