+1

transfer appears to begin normally, but nothing ever transfers

Andy 13 years ago updated 13 years ago 1
Trying to transfer from an Ipad2 to a PC via Internet Explorer 9.

Followed instructions carefully. Appeared to get good connection. Selected photos. Clicked for the download. The download appeared to begin. No progress shown. Waited for 30 minutes, still no progress shown. Gave up.
Dear Andy,

Thank you for posting your question here. I will be happy to help you.

Make sure they are in a JPG, GIF or PNG format. Also what version of the app are you running? Our latest version is 3.0.1. Did you modify the photos in any programs or software?

I would recommend you close the app out and relaunch everything and try your transfer again. I would also recommend trying to transfer using a different web browser like FireFox or Google Chrome.

Let me know if you continue to have problems.

Kind Regards,

Amber
Photo Transfer App