View files problem...

Dear Pino,

Thanks for posting your question here, I will be happy to help you.

Did you tap on send -> (chose computer) -> Select photos & videos -> from there your library should launch and you should be able to select photos/videos to transfer?

You could try closing out the app and relaunching it and as well, relaunching the webpage to see if you still get the same issue and try your transfer again. Let me know if you still get 0 photos.

Also, as a note, our app only allows the transfer of JPG, GIF or PNG formats.

Thanks!

Kind Regards,

Amber
photo transfer app