Select video but no videos to "get"

12 years ago • updated 12 years ago • 3

Trying to send video from iPhone 4s to iPad2 via Bluetooth. Photos work fine, but selecting the video on the iPhone does not indicate there are videos to get on the iPad. I changed the max length on both devices. Running iOS 5.1 on both devices and Transfer 3.0

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12 years ago

Dear Paul,

Thank you for posting your question here, I will be happy to help you.

Is your video in a .MOV format? Did you modify the video in any software or app? Was it taken directly from your iDevice?

Also what is the length/size of the video you are trying to transfer over bluetooth? Have you tried to close out the app and relaunch it on both devices to give it a fresh connection and attempt your transfer again?

Please let me know if the above help along with the information :)

Kind Regards,

Amber
photo transfer app
www.phototransferapp.com

12 years ago

The video was recorded with the Camera app not eh iPhone and was unedited. It was about 4 minutes long. I was trying to send over BT as there was no wifi available, and this is frankly the only reason I bought the app (two copies).

I quit and relaunched several times, as well as changed the max length in the settings on both devices.

The video shows as selected on the iPhone, but I do not even ge the option to get the video. I selected two photos - they transferred ok. I selected one photo and one video - the photo transferred and the video did not show as available.

13 years ago

Hi Paul,
Currently we do not support transferring video over bluetooth due to the potential size of video files. We will try to incorporate this in a future version of the app.

Best regards,

Enrique
Photo Transfer App

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