ipad+to+pc+files+corrupted

9 years ago • updated 9 years ago • 1

Raw photo files getting corrupted on transfer from SD to IPAD to PC(Win 7). Photoshop won't open - bad file type, But it is valid CR2, I have done this before successfully. SD files read directly on the PC are opened fine.

Could it be latest version of app 5.11 - last successful time Nov 2014 was older version

thanks for your help

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9 years ago

Hello Alan,

Thank you for posting your question here with us, I apologies for the long delay in response back to you!

Our app should be able to read photos that are in a JPG, GIF or PNG format. Our app also opens up RAW photos as well. So is the error you are having directly with our app not being able to see/recognize the file format?

Please let me know, I will more than happy to help you!

Best,

Amber
Photo Transfer App
www.phototransferapp.com

Customer support service by UserEcho