iPad not receiving all photo's selected from PC

13 years ago • updated 13 years ago • 1

iPad is only receiving one or two photos at a time even though more are selected to download from my PC. PC shows it is sending more, but iPad only shows to be in receiving mode for a couple of seconds then stops. When you look at photo's only one will be downloaded to iPad

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13 years ago

Hello J.,

Thank you for posting your question here, I will be happy to help you.

Are all your photos in a JPG, GIF or PNG format? (Note: It can also transfer raw photos as well) Our app only allows those formats in order to transfer, so if they are something different then they will not transfer.

Have you tried to clear your selection and then attempt to transfer the same amount of photos again? Did you happen to edit the photos in any other software or app before attempting to transfer?

You can also try closing out the app and relaunching it, as well as closing out your photos app and relaunching it to give your library a 'refresh' then attempt your transfer again. Let me know if you are still having the same issue with not all photos transferring over.

Thanks!

Warm Regards,

Amber
Photo Transfer App

Customer support service by UserEcho