Works ONLY with wireless PC? Not with wired?

Hello Tom,

Thank you for posting your question here, I will be happy to help you.

Yes! Our app requires that you are on Wireless network in order to transfer. It doesn't matter how your computer is connected to the wireless router :) So if your computer is connected to the wifi router via an ethernet cable it should still work. Just as long as your iPad is on the wifi connected to the same internet network (LAN).

Please let me know if you have any more questions!

Kind Regards,

Amber
photo transfer app

"...connected to the same internet network (LAN)..."

Actually, it's an Intra-net. ... Local Area Network (LAN)
(within the router structure only, not on the public Inter-net)

Let me just clarify that the app allows you to transfer photos as long as you computer and your device are connected to the same network. Your iPhone can connect over wireless and your computer via cable and the transfer should work.

Best regards,

Enrique
Photo Transfer App

Hi Enrique ... actually, ... Isn't that what Amber stated? :-)

I know ... it can't be repeated enough ... :-D
Maybe I can clarify how to help your customers know they are on the same network.

It's not just the first 3 sets of IP #'s being the same ... Example - 192.168.0
But also what actual name THEIR home router is called.
(By-the-way ... so newbies reading this understand.... :-)
The 4th (last) set of #'s is the device's port# ... 192.168.0.xxx (xxx = Port#)
Be it an iDevice WiFi, or Computer with Ethernet cable or WiFi connection to the router.

The problem is, ....
... If you don't change the "default" router name, ...
... and at least the 3rd group of the first 3 IP #'s within the router,
you run the possibility that another router with the same default name and #'s
are in your area,
Making you believe it's your separate router you're connected to.

Example default router names are "Linksys" , "Netgear" , etc...

If you create a unique name for your router, ...
and make the router NOT broadcast that SSID
... Besides making your IP group of numbers different from default ...
... AND, choose a different channel other than default, to transmit on ...
You'll know when it's in fact YOUR network (router name & IP # group) you're on.

*(actually, ... many routers just let you change the 3rd & 4th set of numbers, only)
*(example ... 192.168.xxx.xxx) ...
*(xxx being the selected #'s 2 to 255 for the 4th set.) ... {router uses 0 & 1}
*(and (zero) 0 to 255 for the 3rd set)
*(my router, Cisco-Linksys, allows all 4 Groups to be altered)

*** it's also recommended you turn on your routers encryption option, and also each
*** device you connect to it should (and needs) to have encryption active too, with
*** the same password key used on all devices that's set in the routers encryption area.
(use a strong encryption method, such as WPA2, so your connection stays private)

If anyone needs to know where these settings are, and how to change them,
Let Enrique know your routers brand and model # ... he can check and let you know.

This App does work, and works very well, ...
when connected to the SAME network (your separate router, "Intranet")

(It doesn't use Enrique's router, or other outside servers ... It's only connected to YOU.)

After this ... The rest is easy... As mentioned in this previous post.

https://getsatisfaction.com/photo_tra...

*** Enrique, ...
*** If you would like to use any of the text in these two posts as "Help" text,
*** within your Apps "Connection Help" area, feel free to do so, without compensation.