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If you still have trouble connecting to PC or iDevice to iDevice, read this, it may help you.
First, there's a new update to the App, v3.2 available at the App store.
Free if you purchased it already, as long as you update using the same iTunes login info account as the original purchase.
Now for the help to connect to your PC or device to device. :-)
With this site owners permission, if I may.
On another GetSatisfaction site, for a racing game, someone lost his connection with his sons iDevice and his own, locally, and this simple info helped him to re-connect. ...
Maybe it will help someone here too, if they can't figure out what the problem may be.
Here is the basic text from that post ... Edited slightly for more clarification here.
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If you're going through the same router it should all be the same settings, unless one of the devices changed its IP# not within your internal routers connection.
Check each device, in the WiFi settings section, by clicking on the blue arrow to the right of the network line that's checked active
(check shows on the left side of the line)
(NOTE: ... each device will have a different port# in the last group of numbers ... AND both devices should be on the same checked active network!)
You'll see three tabs ... DHCP - BootP - STATIC
Most likely, it will show in the default active tab for DHCP
See if both devices have the same first three numbers for the IP Address, in the string of 4 (separated by dots) AND if both are still on the same checked active network.
For example, it may show something like --- 192.168.0.101
So if both have the first 3 the same, it's most likely in your same routers intranet.
The last group after the final dot is the port# the device is at.
(the most important thing is both devices should be on the SAME active network)
The example can be different, with any other numbers your router selected for the port and intranet IP, ...
Usually the DHCP setting picks the IP and port # correctly, but one of the devices may have connected to a near-by router when receiving a weak signal from yours, momentarily, if this happened, usually disconnecting from WiFi and reconnecting brings it back to the same routers selected IP address, or you could try resetting the router with each device near-by.
If this keeps happening (assuming this is the problem) you may have to use the STATIC setting tab to force the device into the locked IP and port numbers your router is expecting.
------
The original post on the other site
https://getsatisfaction.com/firemint/...
I'm guessing it helped him, even though he JUST said it was an excellent post
:-)
Free if you purchased it already, as long as you update using the same iTunes login info account as the original purchase.
Now for the help to connect to your PC or device to device. :-)
With this site owners permission, if I may.
On another GetSatisfaction site, for a racing game, someone lost his connection with his sons iDevice and his own, locally, and this simple info helped him to re-connect. ...
Maybe it will help someone here too, if they can't figure out what the problem may be.
Here is the basic text from that post ... Edited slightly for more clarification here.
-------
If you're going through the same router it should all be the same settings, unless one of the devices changed its IP# not within your internal routers connection.
Check each device, in the WiFi settings section, by clicking on the blue arrow to the right of the network line that's checked active
(check shows on the left side of the line)
(NOTE: ... each device will have a different port# in the last group of numbers ... AND both devices should be on the same checked active network!)
You'll see three tabs ... DHCP - BootP - STATIC
Most likely, it will show in the default active tab for DHCP
See if both devices have the same first three numbers for the IP Address, in the string of 4 (separated by dots) AND if both are still on the same checked active network.
For example, it may show something like --- 192.168.0.101
So if both have the first 3 the same, it's most likely in your same routers intranet.
The last group after the final dot is the port# the device is at.
(the most important thing is both devices should be on the SAME active network)
The example can be different, with any other numbers your router selected for the port and intranet IP, ...
Usually the DHCP setting picks the IP and port # correctly, but one of the devices may have connected to a near-by router when receiving a weak signal from yours, momentarily, if this happened, usually disconnecting from WiFi and reconnecting brings it back to the same routers selected IP address, or you could try resetting the router with each device near-by.
If this keeps happening (assuming this is the problem) you may have to use the STATIC setting tab to force the device into the locked IP and port numbers your router is expecting.
------
The original post on the other site
https://getsatisfaction.com/firemint/...
I'm guessing it helped him, even though he JUST said it was an excellent post
:-)
Customer support service by UserEcho
Version 3.2 is current as of April 19th, 2012
But there's a v3.3 soon to be released. :-)
The connection has timed out
The server at 192.168.1.8 is taking too long to respond.
The site could be temporarily unavailable or too busy. Try again in a few moments. YEP, I'VE WAITED!
If you are unable to load any pages, check your computer's network connection. I CONNECT DIRECTLY TO THE WEB THROUGH MY COMCAST INTERNET SERVICE BOTH AT HOME AND IN MY OFFICE.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. IF YOU'RE GETTING THIS THAT MEANS I'M ACCESSING THE WEB (I THINK :))
Would like to use this App but can't at the moment.
Also, that the IP address you list here http://192.168.1.8:8080 is the one showing in the App to use?
I mention this last question, because another post from someone else had the exact same IP address, and I don't want you to think it's the same for everyone.
I wanted to ask the brand and model of your router, so I can look-up the Owners Manual at that companies web-site, and see if there are any settings you could look at, and adjust, if that's what's holding back the device from connecting.
Also, I had a thought, .... being you mentioned the exact same problem, and IP address, as another customers post ... Here ...
https://getsatisfaction.com/photo_tra...
If perhaps you and J are a couple :-) it would make it easy to assist both of you with the same issue, and I wouldn't be repeating myself between the two posts.
... :-) ...
If this is not the case, ... please excuse that theory. :-D
I'd like to also add, I'm not an employee of this developer. I'm just another customer volunteering with support here, (as a hobby), because I know the App works, and just wanted to show those having difficulty connecting with it, that it's usually a simple adjustment in the connection process.
This isn't directed to anyone in particular, reading or posting in this thread.
And is meant as a general understanding of what is going on with the connection issue.
---------------------------------------
In all cases, it's the router, or separate computer system, that is blocking connection between the devices within your internal network.
The iDevices are properly set, thru the iOS, to connect to another device.
When that's blocked, it's usually the router they're connecting thru, or a personal PC that has its own Firewall software blocking input to it, or browser setting blocking connection.
Sometimes it's both the router and PC Firewall and / or Browser, ...
... that's adding each of its blocking faults.
By handling each one separately, each ones settings can be adjusted.
Your own home router has two networks it controls. ...
The public one, where you get-out onto the world wide INTER-Net, ...
and Your internal private INTRA-Net, where just your own devices connect.
Your INTRA-Network IP# is NOT the same IP# your Public INTER-net address is.
It's just the routers internal connection set of IP # groups each internal device is assigned so your router knows where each one is. ... Each brand of router may have a different set of # groups. This is why support always asks this.
Besides asking for the Firewall info used on your PC or other devices, and Browser used, you're trying connection with. Remember, the iDevices are ready to connect, as long as your router is giving the proper connection instructions and IP# and port.
Giving this information to the support people doesn't allow them access into your private, or public Internet connection. It just gives the support staff the information needed to assist in connection problems from device to device.
Sometimes the Internal private network has the same firewall settings that the External network has, that keep you safe from external threats, causing them to block your own trusted internal devices from connecting to each other, within your router.
The internal private network can be made 'less secure' for your INTRA-Net needs, by allowing the devices you have, and trust, to 'talk' to each other, while still keeping any outside threats from entering into your private internal network devices.
This is why it's always not the Photo Transfer App causing the connection issue.
(unless a Bug is found in the code, but then everyone would have this problem :-)
Plus, ... if you have problems connecting to another device within your own network, using this App, you'll also have that same problem using another App that needs connection between devices. ...
This App just works better, than the others, when you allow it to connect. :)
The reviews speak for themselves. If you look at all the combined reviews for this App, you'll see it's nearly ONLY 1% of all reviews mentioning connection problems, giving it 1-star or even 2-star reviews. ...
Not just the latest revision, ... ALL COMBINED REVIEWS ... That says a lot...!
It's a shame they have to be in the 1% group, that random chance causes, but in this case, they can fix the problem. Instead, they choose to complain on the review site, instead of contacting customer support for assistance, to give the information about their system, needed to solve the connection issue.
I'm amazed how nasty some reviews are. ...!
They actually have a chance to enjoy the App, but choose not to.
OK ... Just my 2 pennies worth again.
(These views don't express the views of this developer, and are solely my opinions.)