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Windows app cannot discover iPad
This problem just started, but ran fine before. Updated the iPad Photo Transfer App, obtained new iPad.
My Windows PC is hardwired to my cable modem which is connected to my WiFi router. which is seen by my iPad No problems accessing the web from the iPad. But the Windows App fails to discover the iPad. I tried manually entering the two IP addresses from iPad Settings/wifi/network but see no way to verify that the Windows app is in fact checking them.
My Windows PC is hardwired to my cable modem which is connected to my WiFi router. which is seen by my iPad No problems accessing the web from the iPad. But the Windows App fails to discover the iPad. I tried manually entering the two IP addresses from iPad Settings/wifi/network but see no way to verify that the Windows app is in fact checking them.
Customer support service by UserEcho
Thank you for posting your question here with us, I apologies for the delay in response back!
What is the IP address that the app is reporting for you to insert? Connection via a cable should not be a problem with our app. I would like to recommend that you try using the web browser interface to transfer and see if you still experience the same issues.
Please let me know how it goes!
Best,
Amber
Photo Transfer App