App closes unexpectedly

Hello,

Thanks for posting your question here. I'm sorry you are having issues with the app. We had couple of other reports about this and we are investigating what could be causing this. Can you tell us what is the version of Android that you are using? Also, can you check that the app has all the permissions that it needs? To do this go to the 'Settings' of your device, then Applications and then select our app and check that it has 'Storage', 'Network communication' and 'System tools' permissions.

Thanks for your patience and help figuring this out.

Kind regards,

Enrique
Photo Transfer App

Android version 3.2.1
The app does have the required permissions.

Hi domfranc,

We are investigating the cause of this issue. Can you try something for us? Please try to turn off wifi on your device and then try to launch the app. Let us kno if the app starts. We are currently investigating an issue with wifi state permissions that may be related to this. I look forward to your results.

Thanks!

Regards,

Enrique
Photo Transfer App

The app does start with the wifi turned off. When I turn the wifi on, I get a message saying the app has closed.

Hi domfranc,

Thanks for the info. That confirms the problem we discovered. We are working on a fix and I will post something here as soon as the issue is resolved. Sorry again and thanks for your patience! We hope to fix this soon.

Best,

Enrique
Photo Transfer App