cant load album

12 years ago • updated 12 years ago • 2

i currently have the ipad 1 version iOS 4.2, and im trying to transfer pictures to my ipad 2 version 5.1.1, however, when loading the albums on the ipad 1 it gets stuck on "loading" any suggestions?

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12 years ago

Hello Klaus,

Thank you for posting your question here, I will be happy to help you.

Have you tried closing out our app and the photos app, launch the photos app first on your iPad one and then launch our app and try to connect? Sometimes the library just needs a fresh connection.

Please let me know if this helps!

Kind Regards,

Amber
photo transfer app

12 years ago

Hi Klaus,

Another quick suggestion is to make sure that 'Location Services' is enabled fo our app on your iPad 1 so we can read your albums. Apple requires apps reading the photo library to have Location Services enabled. Go to the 'Settings' app on your iPad 1 and then touch the "Location Services" to make sure the are ON for our app.

I hope this is helpful. Let us know if you have any other question or comment.

Best,

Enrique
Photo Transfer App

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