Selecting photos on iPhone device.

Hello Paul,

Thank you for posting your question here, I will be happy to help you.

Did you take all the photos with your iDevice or did you import a few of them from another source? Are you running the latest version of our app 3.3? Are you on a home network or a public network? Also you want to make sure that you have enough space on your iDevice to transfer so make sure you're not reaching your limit for free space.

I would recommend closing out the Photo Transfer app and your photos app. Then relaunch your photos app first to give your library a fresh restart and then launch our app to see if the issue still persists. Note: If you are transferring from iPhone to iPad make sure you have the app running on both devices.

Also another thing you can verify is the settings of the app. Please open the 'Settings' app on your device, then scroll until you find our app and check that the setting for the maximum selection of photos is set to 200.

If you continue to have issues you can try uninstalling and reinstalling the app and attempting your transfer again to see if this solves the crashing issue.

Please let me know if this helps!

Kind regards,

Amber
Photo Transfer App
www.PhotoTransferApp.com

If you continue having problems after you tried what Amber suggested please try to take a picture with your iPhone and then try opening our app. Taking a picture makes sure that the photo database is up to date.

I hope this helps. Let us know if you have any other question or need more help.

Best,

Enrique
Photo Transfer App