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Unable to connect android device through Mac App.
I get the following error "There was an error communicating with the device. Please make sure you are using the latest version of Photo Transfer App on that device." when trying to link to android device from Mac OSX app. I have reproduced this with 2 different phones and 2 different macs.
In both tests, the phone and Mac are on the same network. Both Macs are 10.7 Lion. The phones were a Motorola and an LG. Two different versions of the Android OS.
Please help.
In both tests, the phone and Mac are on the same network. Both Macs are 10.7 Lion. The phones were a Motorola and an LG. Two different versions of the Android OS.
Please help.
Customer support service by UserEcho
Thanks for contacting us. I'm sorry you are having problems with the app. Currently the Mac app only works with iOS devices, it is still not compatible with the Android version. However, we are currently working on integrating it with Android and we should have that finished soon. For now please use the web interface by going to the address provided using a web browser on your computer.
I will post something here as soon as we have the integration completed. Thanks for your patience. Let me know if you have any other questions or comments.
Best,
Enrique