Transfer problems

13 years ago • updated 13 years ago • 1

I have two problems, I cant create album names of 20 chs length, it just doesnt create them (no error message) and when I try to transfer about 70 photos it just locks up on the 38th???

transferring from PC to Ipad

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13 years ago

Hello Steve,

I will be happy to help you.

You should be able to create an album with more then 20 characters. Did you use the native photos app to do so? Or our app? Both allows you to create an album with 20 characters. Just go to "edit" on your iDevice and tap on "add". This will allow you to add the album you want with the length of the title you want.

Does it always lock up on the same image? Try transferring a smaller batch, maybe about 10 at a time and see if you still get that problem. Where the photos taken with your iDevice? Or where they modified in anyway?

Also make sure you keep the app running while you are attempting to transfer otherwise you will run into transferring issues. If you continue to have problems you can close out the app and relaunch it and try your transfer again.

Kind Regards,

Amber
photo transfer app

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