Long video ,10 minute, transfer problem

Dear Philip,

Thanks for contacting us. Please open the 'Settings' app on your iPhone and iPad and then scroll until you find the settings for our app. Then change the 'Max video duration' setting from 1200 seconds to higher to allow longer videos to transfer. Also, make sure that you have good wifi signal to avoid network connection interruptions when you attempt to transfer a very large video.

I hope this is helpful. Let us know if you need further assistance.

Best,

Enrique
Photo Transfer App