Source folder cannot be located

13 years ago • updated 13 years ago • 1

I am trying to transfer photos from an iPad to my PC. I can see the pictures on my laptop but when I try to download multiple photos, I get an errr message stating that the source folder cannot be located. I am ble to download pictures Individually but cant figure out how to do a batch. Thanks for your help.

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13 years ago

Dear Karen,

I will be more then happy to help you. I'm sorry to hear you are having issues with the app.

Does this error message appear after you try to transfer your photos? I would also suggest you right-click the 'Download photos as zip file' on the transfer web page to be able to select where to save the photos using the 'Save linked file as..' menu.

To select multiple photos to upload from computer to your iPad you need to press the 'Ctrl' key on windows or the 'Apple' key on mac as you select the photos that you want to transfer from your computer. Pressing this key will allow you to select and transfer multiple photos at one time.

I hope this helps. Please let me know if you continue to have problems.

Kind regards,

Amber
Photo Transfer App
http://www.phototransferapp.com

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