Photos on Mac not displayed

13 years ago • updated 13 years ago • 1

I can connect to my mac but I can't see any photos to upload to my iPad (I can see the albums on my iPad but not on my mac)
I can transfer from my iPad to my mac, but not from my mac to my iPad

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13 years ago

Dear Leah,

Thanks for contacting us. I'm sorry you are having issues with the app. To transfer photos from your Mac to your iPad you need to go to the address provided by our app and use the 'Upload photos' button on the bottom of the page to select the photos on your mac that you want to transfer to your iPad. The 'Upload photos' button lets you first select the photos and then after you select them the transfer will initiate. Also, I would recommend you to try out our Mac app that makes it even easier to transfer your photos:

http://itunes.apple.com/us/app/photo-...

I hope this will help you! Let us know if you have any other question or comment.

Best,

Enrique
Photo Transfer App

Customer support service by UserEcho