Thanks for contacting us. I'm sorry you are having problems with the app. Please reinstall the app and see if this makes the app show up in the list (don't worry, you will not be charged again to re-install). Apple requires all apps accessing photos on the devices have to have location services enabled because the photos may be geo-tagged. After you re-install the app you should be prompted again to accept location services, please accept that prompt and you will hopefully be able to use the app.
Really appreciate your reply.
Have reinstalled and was not given the option to allow location services this time.
I do recall being asked that before and I most likely did not accept at that time.
Now what?
Thanks in Advance
Pat
I'm sorry you keep having problems. Did you check if the app appeared on the location services menu after the re-install? If it does not then please check that you don't have any restrictions set on your phone: Go to Settings > General > Restrictions
Maybe at some point you enabled restrictions which may be preventing any changes on the 'Location Services' menu.
Thanks for contacting us. I'm sorry you are having problems with the app. Please reinstall the app and see if this makes the app show up in the list (don't worry, you will not be charged again to re-install). Apple requires all apps accessing photos on the devices have to have location services enabled because the photos may be geo-tagged. After you re-install the app you should be prompted again to accept location services, please accept that prompt and you will hopefully be able to use the app.
Please let me know if this helps!
Kind Regards,
Enrique
Photo Transfer App
Have reinstalled and was not given the option to allow location services this time.
I do recall being asked that before and I most likely did not accept at that time.
Now what?
Thanks in Advance
Pat
I'm sorry you keep having problems. Did you check if the app appeared on the location services menu after the re-install? If it does not then please check that you don't have any restrictions set on your phone: Go to Settings > General > Restrictions
Maybe at some point you enabled restrictions which may be preventing any changes on the 'Location Services' menu.
I hope this helps you!
Best,
Enrique
Photo Transfer App