- General
-
Questions
+1
Are the photos really there?
First, this app worked perfectly. After my un-backed-up hard drive crashed, I thought I lost all of my photos. I had them all on my iPad, so I used your app to transfer photos from my iPad to my macbook. I can see them all in iPhoto on the laptop. Great!
The problem occurs when I try to sync an iDevice with the "new" iPhoto library. Although the library has over 4,000 photos, when I sync with my iPhone, only like 400 or so will sync. Why??
The problem occurs when I try to sync an iDevice with the "new" iPhoto library. Although the library has over 4,000 photos, when I sync with my iPhone, only like 400 or so will sync. Why??
Customer support service by UserEcho
I apologize for not getting back to you quickly. I will be happy to help you.
In the settings of synching on iTunes make sure you are selecting all the photos/albums that you want to sync with iPhoto and your new device. If you see the photos on your computer then our app transferred them correctly and the files should be there.
Please let me know if this helps or if you have any other questions!
Kind Regards,
Amber
photo transfer app