Turning on saving APIs, reverse order and screenshot mode

Dear Esperanza,

I will be happy to help you.

To change the API settings you would need to do the following:

1. Open the 'Settings' app on your device and scroll down until you find our app ('Transfer')

2. Change the switch for 'Use old saving APIs' to ON and close the settings app.

Doing this will tell our application to use the old programming interfaces provided by Apple to save your photos. It looks like the new programming interface provided in the last SDK is having some problems with certain photos/videos. I hope that will fix the problem you are having. Let me know when you have a chance to try this out.

Let me know if you continue having problems I will be happy to help.

Have a nice day!

Kind regards,

Amber
Photo Transfer App
www.PhotoTransferApp.com