Video transfer trouble ipad2 to iPad2.

12 years ago • updated 12 years ago • 1

I am trying to use this app to move my photos and videos from ipad2 to iPad2 and keep getting an error that the iPad does not support this format when it reaches 100%. The photos move but the videos will not. Please help!! I just purchased this app yesterday based on reviews and I am getting frustrated trying!!

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12 years ago

Hello Dawn,

Thank you for posting your question here, I will be happy to help you. I'm sorry you are having issues with the app.

Make sure that you keep the app running on both devices and that the video(s) you are transferring is in a .MOV format. Did you take the video with your iPad? What is the length/size of the video(s) you are trying to transfer between the two?

I would also recommend that you transfer your photos and videos separate from each other.

Also make sure you have enough room on both devices to transfer. Sometimes it will kick back and error if you do not have enough space on either device(s) to transfer.

I hope this helps!

Kind Regards,

Amber
photo transfer app

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