lost files

Hello Bill,

Thank you for posting your question here, I will be happy to help you.

The photos, once you download them from our website, will be either on your desktop or wherever you have your downloaded content go. You can use finder to look for "photos.zip". That is the name of the zip file after you download it to your computer.

Make sure you unzip the folder and its contents to access them :)

Please let me know if this helps!

Kind Regards,

Amber
photo transfer app
www.phototransferapp.com