iPad 2

13 years ago • updated 13 years ago • 1

Cant Transfer Video!
Im trying to transfer a video I captured my self on my iPhone 4S 16GB Black... To my Mac Book 10.6.8

I'm Already on the same Wi-Fi Network
Ive Checked my Setting in the actual iPhone under the Photo Transfer App

And it will begin to connect but then will freeze and say there was a error and Return to Home Screen Via iPhone.

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13 years ago

Hello Ramon,

Thank you for posting your question here, I will be happy to help you.

Make sure you keep the app launched while you attempt to transfer the video. How long is the video?

I would recommend that you close out the app and relaunch your photos app first and then launch our app. Try your transfer again. If it still freezes, as a last resort you can uninstall and reinstall the app.

I would like to suggest maybe using our Mac app to transfer photos from iDevice to your mac using our mac app:
http://itunes.apple.com/us/app/photo-...

Just install the software from the link and then launch the app on your iDevice and on the Mac. Your mac should discover your device when you click on "discover devices" button on the mac app. Also make sure that your iDevice and mac are connected to the same network.

Please let me know if this helps

Kind Regards,

Amber
Photo Transfer App

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