Cannot view my videos on my PC once they have been transferred

13 years ago • updated 13 years ago • 1

Transferring from iphone to Windows Computer. Photos transfer well. Video transfer cannot be viewed, once transferred. Although, I can view other videos in Windows Media Player just fine. Are the videos from an iphone in a format that my windows computer cannot read?

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13 years ago

Hello Chrissy,

I will be happy to help you. I am sorry you are having issues with the app.

You're computer should be able to read them. You might want to try the following:

Make sure you are running Quicktime to watch the video. If you have issues with QT then I would recommend using VLC: http://www.videolan.org/vlc/index.html

Let me know if I can assist you further.

Warm Regards,

Amber
Photo Transfer
www.phototransferapp.com

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