Video not playing after being copied to macbook

12 years ago • updated 12 years ago • 1

Hello, I was able to transfer my video from my Ipad to my computer but ,it wouldnt play the video. i keep getting error of file format . i have tired to use quicktime, vlc player, divx player but still no luck.. Any suggestions ?

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12 years ago

Hello,

I will be happy to help you Michael. I am sorry you are having issues with the app.

Make sure your videos are in a .MOV format. Did you take them with your device? Did you make any modifications to the video perchance? Does it play on your device?

Let me know if I can assist you further.

Warm Regards,

Amber
Photo Transfer
www.phototransferapp.com

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