Upgrade to Mountain Lion: Now no transfer

12 years ago • updated 12 years ago • 1

Been working GREAT. Now, upgraded to Mountain Lion. No transfer between iPhone and iPad and iMac. Please help. Thank you.

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12 years ago

HI Patrick,

Thanks for contacting us. I'm sorry you are having issues with the app. We are investigating the problem and we are about to send an update to Apple to solve these issues. In the meantime let's try one thing for the iPhone <> iPad transfers. Open the app on both devices. Then go to the Receive from Device screen on your iPad as you've been doing, if the app does not find a device then close our app and launch any other app, then just re-open our app and it should find your devices.

For the iMac transfers that should be working normally. Can you give us some details of the problem that you are seeing?

I'm sorry again about the inconvenience!

Best,

Enrique

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