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+1
no geotagging on transferring ?!?!
i didn't allow geotag and now i cannot transfer from my iphone to my ipad, no matter what, i followed instructions and they don't work, what do i do????
Customer support service by UserEcho
I will be happy to help you. I apologies for the delay in response.
Are you running the latest version of iOS6 on your iDevice? We just pushed an update for our app so make sure you are running the latest version. Currently that is 3.4. You can check here.
Our app needs location services turned on. If you are concerned about your privacy with our app and enabling location services, you can check out this thread for more information about our app and location services / privacy concerns you might have.
If you recently updated to iOS6 the way to authorize apps to access your photos has changed. If you haven't installed the update, we recommend you update the app to 3.4. If you haven't yet in the meantime, please go to this web address to get the instructions on how to enable access to your photos via the 'Privacy settings':
Please follow those instructions and let us know if it worked. If not, then you may need to restart our app. To do that, please double tab the 'Home button' of your device until the running apps appear and then hold your finger over our app and then tap the little '-' icon that appears over the icon. After that, launch our app and you should have access to your photos.
I hope this helps you. Let us know if you have any trouble.
Best,
Amber
Photo Transfer App
www.phototransferapp.com