Thank you for posting your question here, I will be more then happy to help you!
Did you have the albums created already on the iPad before you transferred them over? Did you use our app to create the albums or did you create them using your iPad?
Are you transferring from iPad to iMac? or iMac to iPad? Have you tried using the Mac App we have available for the Macs? If not I would like to suggest maybe using our Mac app to transfer photos from iDevice to your mac (and visa versa):
http://itunes.apple.com/us/app/photo-...
Just install the software from the link and then launch the app on your iDevice and on the Mac. Your mac should discover your device when you click on "discover devices" button on the mac app. Also make sure that your iDevice and mac are connected to the same network.
Questions
Thank you for posting your question here, I will be more then happy to help you!
Did you have the albums created already on the iPad before you transferred them over? Did you use our app to create the albums or did you create them using your iPad?
Are you transferring from iPad to iMac? or iMac to iPad? Have you tried using the Mac App we have available for the Macs? If not I would like to suggest maybe using our Mac app to transfer photos from iDevice to your mac (and visa versa):
http://itunes.apple.com/us/app/photo-...
Just install the software from the link and then launch the app on your iDevice and on the Mac. Your mac should discover your device when you click on "discover devices" button on the mac app. Also make sure that your iDevice and mac are connected to the same network.
Please let me know if this helps you!
Kind Regards,
Amber
photo transfer app
www.phototransferapp.com