- General
-
Questions
+1
Finalizing forever.
No matter what I do the files I've started never gets through to the Ipad - when the progress is on "Finalizing" it never gets further. What to do?
Customer support service by UserEcho
Thank you for posting your question here, I will be happy to help you. I am sorry you are having issues with the app. Are you on a home wifi network or a public network?
Have you tried closing out the app and relaunching the app and attempting your transfer again? Also make sure that your iPad is running the app and the app continues to run while you attempt to transfer.
Are you transferring a video(s) or photo(s)? Make sure that your photos are in a JPG, GIF or PNG format.
Please let me know if the above helped or if you need further assistance!
Best,
Amber
photo transfer app