MOV Video on iPhone will not download to mac

13 years ago • updated 13 years ago • 2

Can't transfer a .mov video from my iphone 4s to an imac. Transferred a bunch of them but this one file keeps saying that it's transferred but it shows up as zero bytes on the mac and won't play. The video plays perfectly on the iphone.

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13 years ago

Hello Mark,

Thank you for posting your question here, I will be happy to help you!

Have you tried closing out the app and relaunching it and attempting to transfer your video again? Did you modify the video with any software / apps before transferring? Was it taken on your iPhone 4s?

Also, are you using the http://itunes.apple.com/us/app/photo-..."> mac app?

Please let me know the above :)

Best,

Amber
photo transfer app

13 years ago

Just shot the video right out of 4S, no alterations. I was using your desktop app (bought it yesterday). Everything else downloaded perfectly. Love the app overall. I tried closing the apps and the iphone. It shows downloaded but its zero bytes so there is no video. I was successful in using the IP address method. That worked perfectly. One other detail that might have been a factor, the video was big...about 561 Mb.

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