PLease help me upload photos from my macbook to my ipad mini

Hello Marilyn,

Thank you for contacting us, I am so sorry for the delay in response! I will be happy to help you :)

Have you tried installing the Mac app? We currently have an app available for the Mac and you can find it here: http://phototransferapp.com/mac/

What version of the app are you running on your device? Are you having any error messages come up when attempting to transfer photos? Or does it just spin and do nothing.

Please make sure that you are on version 4.0 for iOS devices and 2.0 for Mac App. I would recommend closing out the app and relaunching it and trying your transfer again. If you continue to have problems, you can uninstall and reinstall the app on your iPad mini. Also make sure you keep the app running on your iPad mini as well as connected to the same wifi network.

Please let me know if this helps you or if you continue to have problems with the app and issues uploading photos.

Best,

Amber
photo transfer app

Thank you. I now have it working. I was trying to upload by selecting my ipad and an album on my ipad from within the app on my computer then selecting 'upload to album'. That just spins and does nothing. When i used 'web interface' and selected some photos it worked OK. The 'upload to album' functions seems to only work between my ipod and ipad.