Help please.

12 years ago • updated 12 years ago • 2

Have downloaded the App onto my ipad but I can't get any further than the introduction pages. Not sure if it has loaded fully.

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12 years ago

Hello!

Thank you for posting your question here, I will be happy to help you! I am sorry for the delay in response!

Are you still having issues with the app? If so I would recommend that you uninstall and reinstall the app. Are you running version 4.0 for your iPad? Also what generation iPad are you on?

Please let me know the above or if uninstalling and reinstalling the app worked!

Best,

Amber
photo transfer app

12 years ago

One additional comment to this is that if you are using iOS4.3 on your iPad to try to update the operating system to iOS5 or iOS6, that should take care of the problem as well.

Let us know if you need any additional help.

Best,

Enrique
Photo Transfer App

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