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cannot transfer videos from mac to iphone 4
I am using Transfer v 4.0 and MBP v 10.7.5. My problem is I am not able to transfer videos from mac to iPad 2/iphone 4. It gives an error saying:
Ouch. An error occurred when trying to save an asset. Technical description: 'Write Failed". The asset may not be compatible with this device. However, before this version 4.0 I had transferred 50% of the same video successfully. Is it version update problem or length of video problem? (video is of about 18mb).
Please help.
Ouch. An error occurred when trying to save an asset. Technical description: 'Write Failed". The asset may not be compatible with this device. However, before this version 4.0 I had transferred 50% of the same video successfully. Is it version update problem or length of video problem? (video is of about 18mb).
Please help.
Customer support service by UserEcho
Thanks for contacting us. I'm sorry you are having problems with the app. We are investigating this issue and it seems to be related to having spaces in the name of the video file. Can you try to remove the spaces on the file name of your video before the transfer and try it again? Let us know your results and sorry for this issue.
Best,
Enrique
Photo Transfer App