opening APP from tutorial

11 years ago • updated 11 years ago • 1

downloaded app to my Ipad. the tutoral does not haxe an X button to get off the screen like my Iphone did. How do you exit the tutorial?

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11 years ago

Hi Sheri,

Thanks for contacting us. I'm sorry you are having problems with the app. It seems that we have an issue with the introduction screen when your iPad is still running iOS4.3. The solution to this is to update your iPad to iOS5 or iOS6 which are the most recent versions of the operating system published by Apple. To do that please connect your iPad to the computer you normally sync and update to iOS5 or iOS6.

I hope this helps you! Let me know if you need further assistance.

Best,

Enrique

Customer support service by UserEcho